Pub manager hits back after customer tries to eat Tesco meal deal in boozer

You can't beat a spot of pub grub with a pint.

But one punter opted to swerve the menu at his boozer to tuck into a Tesco meal deal there instead.

According to Wales Online, he left a scathing one-star review after being confronted by pub workers.

The man, only known as Owen, left his ruthless opinion on Cardiff’s North Road pub, North Star, for all to see online.

Angered by his dining experience, the punter wrote: “Told off for having a sip of a shop-bought Coke from the shop alongside my overpriced pint so left.”

Owen added that the staff at the North Star had an “attitude problem".

Having noticed the brutal review from Owen, the pub manager, David Rowlands, shared the scrutiny on the pub's business page.

Checking for evidence of the incident on CCTV footage of Owen, David replied: “Dear Owen, you were politely asked to not consume your Tesco meal deal in a pub when the kitchen is open, as is standard practice in any food or drink establishment.

"And the price of our Blue Moon on draught is probably one of the lowest prices in the whole city.”

“We have CCTV footage of our manager asking you politely to not consume outside food and drink in our venue.”

David continued to explain what had happened: “He came in with a bag, bought a pint, and then started consuming his meal deal. First the crisps, then the sandwich, then the bottle of Coke.

“One of our staff went over to him and told him he wasn’t allowed to consume food and drink from elsewhere on the site on our food-serving days.”

Kindly, David allows punters to bring in food during periods when the pub does not serve food.

He added: “On a Sunday evening and on a Monday, when we don’t serve food, we do allow customers to get a Subway or order food in if they want.

"It’s no problem for us and I don’t want them to go hungry. I don’t think many places would do that.”

However, this is not the first time someone has tried their luck like Owen has.

David admitted: “It isn’t the first time people have brought their own food onto the premises.

"Not long ago a group of men thought they’d try their luck by bringing a few pasties with them.”

“We’re only just starting to get some profit since we opened last August.

"We’re only now starting to work at full capacity again. And so it is quite frustrating when people come in with their own stuff.

“It would be nice if people could make an effort to eat at their local independent establishments", David urged.

“We work hard and like to look after our customers and we work hard to have that variety on offer so it’s a shame when people decide to bring a Tesco meal deal in instead.”

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